The owner called me back within 8 hours. Set up an appointment. Arrived on time was friendly, and informative and very professional. Responded to all phone calls politely and professionally. Scheduled work in a timely manner. Crew was prompt, efficient, very pleasant and very helpful. The mess in the house was minimal, the work was beautiful and the clean up was complete. We are 100% satisfied with this company, their crew, and the end result. Top notch organization from initial contact to job completion. I would use them again and recommend them to anyone.
Janine F Wildwood, MO
Since being introduced to Ozark Woodworking several years ago, we have used their company exclusively for all of our wood flooring projects. We find their workmanship to be of the highest quality, their product knowledge is extraordinary, and their work ethic is unsurpassed. Kent Smith and his installers are both accommodating and hardworking. We have never had a problem with scheduling, billing, or workmanship; and most importantly they treat our homeowners with kindness and professionalism. I recommend them most enthusiastically.
Regency Construction Co, Inc.
We have been using Ozark Oak Flooring as our hardwood flooring subcontractor for nearly 20 years. Our company is a general contracting company and we work on the highest end of the residential market. We repeatedly have Ozark do our work because the quality of their work is superlative, both installation and finishing. I can count on them to show up on the scheduled date and complete the work in the number of days they anticipate. They are competitive in their pricing with other flooring contractors. I like that they are a small company and I know all of their workers and trust them to look out for my interests and the customers.
Tom Carron Construction, Inc.
Resurfaced and refinished entire first floor of my house (approx. 1200 sq ft) consisting of both oak and pine floors.
Excellent experience. The floors were in a terrible state but the end result was beautiful. Kent was a pleasure to work with and the job was done exactly as quoted. The team that performed the work was professional, helpful and courteous. Would recommend this company to anyone looking to refinish their old hardwood floors.
Michael G, Florrisant, MO
Removed existing carpeting in four rooms and hallway. Sanded and refinished existing white oak wood floor. Installed matching flooring in 2 bathrooms. Purchased and stained in all above rooms. Used equipment to minimize dust and dusted all surfaces of each room. Installed felt pads on each piece of furniture after removing and them replaced all pieces of furniture.
Arrived on time. Stayed later than their usual departure time to complete job for that day. The three workmen and the owner were professional, friendly, hard working, adhered to the allotted break and lunch time.
Kristina S. St. Louis, MO
Had old wood floors refinished (sanded & poly coat)
Kent and his team were wonderful! Very prompt in scheduling a bid, responsive when I had questions and extremely knowledgeable about old homes and flooring. The work they did was fabulous – we had our floors sanded down and poly-coated to give them a lighter, more rustic look. We were really happy with it! I didn’t get bids from anyone else, but price seemed reasonable to me. Would hire Kent again in a heartbeat – he is fabulous!
Robyn, M. St. Louis, MO
Ripped out carpet and installed prefinished hardwood floors!!! Kent installed the hard wood in 3 bedrooms and cut into the hallway that was existing Hardwood to make it look continuous throughout our 2nd floor!! We used 3 1/4 inch and 2 1/4 inch planks. And it looks amazing. The cost also included the purchase and delivery of the Bruce flooring.
It was amazing. Kent and the guys were always there on time. Kent was extremely accommodating with getting the floors installed in an amazing manor!! They were GREAT!!! Kent’s help with this project was a true weight off shoulders! Thank you for a job over the top Well Done!!!
Tom S. Kirkwood , MO
I had old carpets removed and new hardwood installed in 2 large rooms and 20 year old existing hardwood floors sanded, stained and refinished to match for approximately 1800 square ft total of work. I also had new oak treads, risers and platform on my stairway stained and finished by Ozark Oak Flooring.
I am very pleased with the service provided by Ozark Oak Flooring. I had received bids from 3 different flooring companies and found that Kent Smith from Ozark Oak Flooring was the only one who took the time to fully address my questions and to also explain in detail what his process was and why. Kent was friendly and very easy to talk to. It was reassuring to know that he would be on the job site working alongside his crew and was also available by phone for any issues. Kent’s bid was in the same ballpark as the other companies but his attention to detail, his willingness to include additional services such as plastic wrapping appliances, cabinets, protecting adjoining rooms, providing and applying floor protectors, moving large furniture and providing a floor cleaning system were all “extras” not offered by the other companies. It was a very easy decision to choose Ozark Oak Flooring based on Kent’s customer service approach and sincere desire to do a quality job. The job took 9 days to complete which was what Kent had predicted. Kent and his crew always showed up on time each day. Each one of his crew was polite and professional. They went about their work and worked together well as a team. They always cleaned up before leaving each day. I remained in the home during the entire project and often asked questions which were promptly and politely answered to my satisfaction. If I did happen to note any areas in the floor that were a concern, Kent and his crew would address those areas immediately and make any corrections as needed. The finished floors are outstanding in appearance and quality. Great pains were taken by Madison, the stain and finish expert, to provide the look and quality finish I was hoping for. Kent and his crew obviously have years of experience in this field and made the flooring installation a painless process. I could not be happier with the results. I will definitely use Ozark Oak Flooring in the future for any additional hardwood needs we may have.
Linda M. Chesterfield, MO